Solar Customer Help Page
Click on the link below – to help resolve issues with your solar system.
How to reconnect a Huawei FusionSolar inverter to Wifi
The following video will help reconnect the Huawei FusionSolar inverter to wifi
Huawei Luna2000 Battery Control – Setting Battery Parameters
Huawei FusionSolar App and SUN2000 App User Manual
Huawei Solar 24 hour customer support
It is available 24 hours a day, 7 days a week.
Huawei is the only Solar PV manufacturer offering 24-hour technical support, giving you peace of mind that your system is being maintained by global experts.
The Freephone European Hotline number is 0080 03 38 88 888
Or you can email [email protected]
Huawei solar system reset procedure
How to set up a new modem for a Huawei Sun2000 Inverter
How to set up/amend battery charging from grid (Huawei Sun2000 L1 Inverter)
MyEnergi Customer Support (Zappi Car Charger, Eddi Diverter)
Eddi operations manual click here
Zappi operations manual click here
Click here to open the full list of resources for the Zappi car charger and Eddi diverter
Support Details for MyEnergi:
Email: [email protected]
Phone: +44 (0)333 300 1303
Solar iBoost Customer Support
Click on the following links to open a PDF in a new tab/window
Support contact details:
Tel: +44 (0) 1536 201588
Skype: marlecengineering
Email: [email protected]
Solax Systems Customer Support
Support contact details for Solax systems:
For general queries:
Phone: +44 (0) 2476 586 998
Email: [email protected]
For WiFi monitoring queries only:
Email: [email protected]
Growatt Systems Customer Support
Support contact details for Growatt systems:
Technical Line: +44 7379 917555 or 07384442077
Email: [email protected]
BPE Systems Customer Support
Support contact details for BPE systems:
Email: [email protected]
or [email protected]