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Solar Customer Help Page

Click on the link below – to help resolve issues with your solar system.

Huawei FusionSolar App and SUN2000 App User Manual

Huawei Solar 24 hour customer support

Huawei SupportIf you have a Huawei Solar PV system you can avail of freephone support via Huawei Technical Assistance Center
It is available 24 hours a day, 7 days a week.

Huawei is the only Solar PV manufacturer offering 24-hour technical support, giving you peace of mind that your system is being maintained by global experts.
The Freephone European Hotline number is 0080 03 38 88 888

Or you can email [email protected]

Huawei solar system reset procedure

How to set up a new modem for a Huawei Sun2000 Inverter

How to set up/amend battery charging from grid (Huawei Sun2000 L1 Inverter)

MyEnergi Customer Support (Zappi Car Charger, Eddi Diverter)

Solar iBoost Customer Support

Click on the following links to open a PDF in a new tab/window

Solar iBoost User Manual

Solar iBoost FAQ document

Support contact details:

Tel: +44 (0) 1536 201588

Skype: marlecengineering

Email: [email protected]

Solax Systems Customer Support

Support contact details for Solax systems:

For general queries:
Phone: +44 (0) 2476 586 998
Email: [email protected]

For WiFi monitoring queries only:
Email: [email protected]

Growatt Systems Customer Support

Support contact details for Growatt systems:

Technical Line: +44 7379 917555 or 07384442077
Email: [email protected]

BPE Systems Customer Support

Support contact details for BPE systems:

Email: [email protected]
or [email protected]